This Privacy Policy explains how NextGen STANDOUT™ collects, uses and protects personal information when you visit our website, complete an assessment, join a waitlist, enquire about a programme, book a call, make a payment, or take part in one of our programmes.
1. Who we are
NextGen STANDOUT™ is a career education and coaching programme created by Kamila Sitwell to help young people build clarity, visibility and opportunity before applying for early career roles.
For privacy questions, contact us at: hello@nextgenstandout.com.
2. Personal information we collect
Depending on how you interact with us, we may collect:
- name, email address, phone number and contact preferences;
- parent, guardian or purchaser contact details where relevant;
- age range, education stage, school/university, career interests and target roles;
- assessment, application, waitlist or enquiry responses;
- messages, call notes, feedback and programme progress information;
- payment and billing information, processed through a third-party payment provider such as Stripe;
- website usage information, such as pages visited, device/browser data and basic analytics information;
- testimonials, comments, images or outcomes that you choose to share with us.
3. How we collect information
We collect information when you complete a form, join a waitlist, book a call, send us an email, complete an assessment, purchase a programme, attend a session, interact with us on social media, or use the website.
We may also receive information from trusted service providers that help us run the website, assessments, payment processing, email communications and programme delivery.
4. How we use your information
We use personal information to:
- respond to enquiries and provide information about NextGen STANDOUT™;
- assess fit for programmes and manage applications;
- deliver coaching, live sessions, digital content, resources and support;
- process payments, manage billing and keep financial records;
- send service updates, reminders and relevant programme communications;
- send marketing emails where permitted, with the option to unsubscribe;
- improve the website, assessment process and programme experience;
- protect our rights, prevent misuse and comply with legal obligations.
5. Lawful bases for using personal information
Where UK GDPR or EU GDPR applies, we rely on one or more lawful bases, including:
- Contract: to provide services you have requested or purchased;
- Legitimate interests: to respond to enquiries, improve our services, manage applications and run the business effectively;
- Consent: for certain marketing, optional testimonials or specific uses where consent is requested;
- Legal obligation: to keep appropriate financial, tax or compliance records.
6. Young people and parent/guardian involvement
NextGen STANDOUT™ works with young people, including older teenagers. Where a participant is under 18, we may require parent or guardian involvement before enrolment, payment or participation. We aim to collect only the information needed to assess suitability and deliver the programme safely and effectively.
7. Sharing personal information
We do not sell personal information. We may share information with trusted providers who help us operate, including:
- website hosting and technical service providers;
- assessment, form, waitlist or booking platforms;
- payment processors such as Stripe;
- email, CRM and communication platforms;
- video call or online learning platforms;
- professional advisers, insurers, accountants or legal advisers;
- regulators or authorities where required by law.
8. Payments
Payments are handled by third-party payment providers. We do not intentionally store full card details on our website. Payment providers process information according to their own privacy and security terms.
9. International transfers
Some service providers may process data outside the UK or European Economic Area. Where required, we rely on appropriate safeguards used by those providers.
10. How long we keep information
We keep personal information only for as long as needed for the purpose it was collected, including to provide services, respond to enquiries, comply with legal obligations, resolve disputes and keep business records.
- Enquiry and waitlist information: normally up to 24 months unless you become a client or ask us to delete it sooner.
- Client and payment records: normally up to 6 years where needed for tax, accounting or legal purposes.
- Marketing contacts: until you unsubscribe or ask us to remove you.
- Testimonials or case studies: until withdrawn, replaced or no longer relevant, unless otherwise agreed.
11. Your rights
Depending on where you are based, you may have rights to access, correct, delete, restrict, object to or transfer your personal information. Where we rely on consent, you can withdraw consent at any time.
To exercise your rights, email hello@nextgenstandout.com.
12. Complaints
We would appreciate the chance to resolve any concern first. You can contact us at hello@nextgenstandout.com. If UK data protection law applies, you may also contact the Information Commissioner’s Office.
13. Cookies and analytics
Our website may use essential cookies and basic analytics tools to understand how visitors use the site. If we add non-essential cookies, tracking pixels or advertising tools, this policy and any cookie notice should be updated.
14. Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. No online system can be guaranteed to be completely secure.
15. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.